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<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>FirmGuard changelog</title><link>https://firmguard.uk/changelog/</link><atom:link href="https://firmguard.uk/changelog/feed.xml" rel="self" type="application/rss+xml"/><description>What is new, improved and fixed in FirmGuard, the client due diligence and compliance product for SRA-regulated law firms, listed by month in plain English. Updated 2 October 2026.</description><language>en-gb</language><item><title>Improved: Tighter protection for team accounts</title><link>https://firmguard.uk/changelog/#2026-10</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-10-tighter-protection-for-team-accounts</guid><pubDate>Thu, 01 Oct 2026 09:00:00 +0000</pubDate><description>We made further improvements to how team changes are protected on your firm&#x27;s account.</description></item><item><title>Improved: Further account protection</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-further-account-protection</guid><pubDate>Fri, 25 Sep 2026 09:00:00 +0000</pubDate><description>Sensitive account actions now ask for an extra confirmation code, and several other protections were tightened.</description></item><item><title>Improved: Company checks and the send-link flow</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-company-checks-and-the-send-link-flow</guid><pubDate>Wed, 16 Sep 2026 09:00:00 +0000</pubDate><description>Company checks now include screening, and the send-link preview covers individual and company checks. If your firm phone number is missing, you can add it on the spot and send again.</description></item><item><title>Fixed: MLRO escalation no longer leaves anyone locked out</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-mlro-escalation-no-longer-leaves-anyone-locked-out</guid><pubDate>Wed, 16 Sep 2026 09:00:00 +0000</pubDate><description>A designated MLRO who had not yet accepted could be blocked from the escalation route. The route now works as intended, and the wording on the client page only states what the record supports.</description></item><item><title>Improved: Suspicious activity reports and PEP results</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-suspicious-activity-reports-and-pep-results</guid><pubDate>Tue, 15 Sep 2026 09:00:00 +0000</pubDate><description>You can raise a suspicious activity report from any completed check. The full list of politically exposed person matches now shows in the result, and replies from clients appear on the check.</description></item><item><title>Improved: Cancellation terms shown before you subscribe</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-cancellation-terms-shown-before-you-subscribe</guid><pubDate>Tue, 15 Sep 2026 09:00:00 +0000</pubDate><description>The cancellation clause from the terms is now quoted before you subscribe. The annual terms line and a link for your COLP are on the billing page.</description></item><item><title>Improved: A real PDF audit pack</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-a-real-pdf-audit-pack</guid><pubDate>Sun, 13 Sep 2026 09:00:00 +0000</pubDate><description>The audit pack now downloads as a PDF. The client letter no longer makes a promise it could not keep, and the pack prints the firm&#x27;s register details.</description></item><item><title>Improved: Clearer sign-up and firm claim</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-clearer-sign-up-and-firm-claim</guid><pubDate>Sat, 12 Sep 2026 09:00:00 +0000</pubDate><description>Your firm name is required at sign-up, the register search is hidden when you arrive from an invitation, and the steps to confirm your firm are easier to follow. Client messages now say the step takes a few minutes.</description></item><item><title>New: Try a sample check without logging in</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-try-a-sample-check-without-logging-in</guid><pubDate>Mon, 07 Sep 2026 09:00:00 +0000</pubDate><description>Walk through a worked client check on the site before you create an account. The sample uses the same result screens you see in the app.</description></item><item><title>Improved: Easier to read across the app</title><link>https://firmguard.uk/changelog/#2026-09</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-09-easier-to-read-across-the-app</guid><pubDate>Thu, 03 Sep 2026 09:00:00 +0000</pubDate><description>Grey text and small labels were darkened throughout the app so they are easier to read, including on tablets and phones.</description></item><item><title>Improved: Driving licence cross-check shown on web checks</title><link>https://firmguard.uk/changelog/#2026-08</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-08-driving-licence-cross-check-shown-on-web-checks</guid><pubDate>Sun, 16 Aug 2026 09:00:00 +0000</pubDate><description>When a client&#x27;s driving licence is checked against their identity document, the comparison now appears on the result.</description></item><item><title>Improved: Sample check uses the real result panels</title><link>https://firmguard.uk/changelog/#2026-08</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-08-sample-check-uses-the-real-result-panels</guid><pubDate>Sun, 16 Aug 2026 09:00:00 +0000</pubDate><description>The sample walkthrough now shows the same panels you see on a live check.</description></item><item><title>Improved: Better on mobile</title><link>https://firmguard.uk/changelog/#2026-08</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-08-better-on-mobile</guid><pubDate>Sun, 16 Aug 2026 09:00:00 +0000</pubDate><description>Inputs are easier to tap and type in on a phone, layouts that broke on small screens are fixed, and sign-up is simpler.</description></item><item><title>Improved: Your firm&#x27;s name reads properly</title><link>https://firmguard.uk/changelog/#2026-08</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-08-your-firm-s-name-reads-properly</guid><pubDate>Sun, 16 Aug 2026 09:00:00 +0000</pubDate><description>Your firm&#x27;s name now appears in a tidy form in the sidebar, the home title and the browser tab.</description></item><item><title>Fixed: Fewer wrong SRA number results</title><link>https://firmguard.uk/changelog/#2026-08</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-08-fewer-wrong-sra-number-results</guid><pubDate>Wed, 05 Aug 2026 09:00:00 +0000</pubDate><description>We corrected cases where an SRA number on a firm&#x27;s site was wrongly reported as unverified.</description></item><item><title>New: LSAG mapping one-pager</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-lsag-mapping-one-pager</guid><pubDate>Sun, 19 Jul 2026 09:00:00 +0000</pubDate><description>A one-page guide mapping FirmGuard to the Legal Sector Affinity Group guidance.</description></item><item><title>New: Webhooks, Zapier, API keys and Clio</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-webhooks-zapier-api-keys-and-clio</guid><pubDate>Tue, 14 Jul 2026 09:00:00 +0000</pubDate><description>Connect outbound webhooks or Zapier, create API keys and connect Clio. A Clio contact can be picked to fill in a check.</description></item><item><title>New: A client file for every client</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-a-client-file-for-every-client</guid><pubDate>Fri, 10 Jul 2026 09:00:00 +0000</pubDate><description>One list of clients, a card for each check, and a client file with notes, document uploads and one-click re-checks. Pending checks only suggest the client is having trouble when they really are stuck.</description></item><item><title>New: My firm page with your SRA record</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-my-firm-page-with-your-sra-record</guid><pubDate>Fri, 10 Jul 2026 09:00:00 +0000</pubDate><description>Look up and link your SRA number, see your regulation details and fill Companies House details from it. The Team page no longer shows individual SRA record cards.</description></item><item><title>Improved: One simple plan</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-one-simple-plan</guid><pubDate>Thu, 09 Jul 2026 09:00:00 +0000</pubDate><description>Billing shows a single 99 pound plan with VAT added shown at the price. A trial card sits at the bottom of the navigation.</description></item><item><title>Fixed: Address proof and SMS delivery</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-address-proof-and-sms-delivery</guid><pubDate>Wed, 08 Jul 2026 09:00:00 +0000</pubDate><description>Clients who could not complete an address proof now have a way through. Failed text messages are no longer missed, and international mobile numbers are supported when you send a link.</description></item><item><title>New: Check results, SAR register and MLRO role</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-check-results-sar-register-and-mlro-role</guid><pubDate>Fri, 03 Jul 2026 09:00:00 +0000</pubDate><description>Each check has a result page with the answer first and the evidence behind it. You can name an MLRO and keep a register of suspicious activity reports. Beneficial owner checks show who owns what and the match for each owner.</description></item><item><title>New: The FirmGuard app for law firms</title><link>https://firmguard.uk/changelog/#2026-07</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-07-the-firmguard-app-for-law-firms</guid><pubDate>Thu, 02 Jul 2026 09:00:00 +0000</pubDate><description>Sign up, add clients and send identity and address checks. A counter shows how many checks you have used.</description></item><item><title>Improved: Clearer website check reports</title><link>https://firmguard.uk/changelog/#2026-06</link><guid isPermaLink="false">https://firmguard.uk/changelog/#2026-06-clearer-website-check-reports</guid><pubDate>Mon, 22 Jun 2026 09:00:00 +0000</pubDate><description>Reports now check for the SRA badge and your SRA number on the page and are worded as reviewed. Broken compliance links and your website platform are shown, and the report layout is easier to read.</description></item></channel></rss>
